posted February 14th, 2013; last edited February 14th, 2013 –– David Sibley

Sibley eGuide for Kindle Fire HD coming within days

Some of you had noticed that the Sibley eGuide was not in the Kindle store any more. Apparently the new Kindle Fire HD tablet required changes in the app, but those are now completed, the app has been resubmitted to the Kindle store for approval, and it should be available within days.

Thank you for your patience and support.

7 comments to Sibley eGuide for Kindle Fire HD coming within days

  • Elizabeth

    Does NOT work on my Kindle Fire HD! Implies I have tampered with the application! I find that an insult! I only tried to update. It DID work on my HD before the update, now nothing with insulting warning!

    • Hi Elizabeth, I’m sorry to hear that you are having trouble with the update – the developers are working on it and will have a fix soon. The warning comes from Amazon, not us. Obviously it should not appear in your case, and something in the app must have triggered it, but we have no control over the wording. Thanks for your patience, I’m confident this will be fixed soon.

  • Good day Elizabeth,

    An update has been released (v1.5.3) which addresses the problem in question. Could you please download this update and, if you would not mind, let us know via support@mydigitalearth.com whether it solves the problem or whether there is still an issue?

    We apologize for the inconvenience caused and especially the insinuation that your app had been tampered with.

    Regards,
    mydigitalearth.com Development Team

  • Niels Larsen

    I have difficulty finding a dedicated version for Kindle Fire on Amazon. The only version I am able to find seems to be an Android app, which I am not sure will actually work on the kindle version. In the household, we have a Fire HD.

    thanks
    Niels

  • Robert

    I purchased the Birds of North America app from Amazon today. The device said the app installed and was ready to use. I can open the app but nothing happens once it is open. When I use the search function it takes me to a search result page but I cannot view any of the pages, I get an error message asking me to check the file and if it exists then I should delete it and re-download the app. I have deleted it and downloaded it 3 time with no change. Any suggestions?

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